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At first everything looked pretty new in the box. However when I tried to install it I noticed that the hex key that is supposed to be included was not there. Then when I tried to adjust the camera using the recommended hex key size, I noticed that the connectors had been stripped. Someone had used a star Torx tool instead of the hex key that was supposed to be used. I went ahead and used a Torx tool and managed to get it adjusted. It was very challenging to get the software installed but I finally succeeded using an older version of the software. Now when I start it up it always displays a pink background during the day. It appears that the infrared sensor is not working properly. Pretty disappointed.
Verified purchase: No
Great quality. The audio is great quality. All around good product
Verified purchase: Yes | Condition: Pre-owned
Verified purchase: Yes | Condition: Pre-owned
Verified purchase: Yes | Condition: Pre-owned
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