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Picture 1 of 6
Jason Young & Jonathan Malm The Come Back Culture NEW 1st/1st HC w/DJ
US $12.00
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Located in: Ramona, California, United States
Delivery:
Estimated between Tue, May 21 and Sat, May 25 to 43230
Includes 5 business days handling time after receipt of cleared payment.
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Seller assumes all responsibility for this listing.
eBay item number:234557931660
Item specifics
- Condition
- Narrative Type
- Nonfiction
- Country/Region of Manufacture
- United States
- Type
- Business
- Features
- First Printing, Hardcover w/Dust Jacket
- Original Language
- English
- Edition
- First Edition
- ISBN
- 9781540901972
- Publication Year
- 2022
- Format
- Hardcover
- Language
- English
- Book Title
- Come Back Culture : 10 Business Practices That Create Lifelong Customers
- Item Length
- 8.5in
- Publisher
- Baker Books
- Genre
- Business & Economics
- Topic
- Leadership, Customer Relations, Commerce, Workplace Culture
- Item Width
- 5.5in
- Item Weight
- 15.2 Oz
- Number of Pages
- 208 Pages
About this product
Product Information
Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends.Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to- build a hospitable team- know your guest- create moments that impress- recover quickly when things go wrong- and moreWhether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.
Product Identifiers
Publisher
Baker Books
ISBN-10
1540901971
ISBN-13
9781540901972
eBay Product ID (ePID)
9050424002
Product Key Features
Book Title
Come Back Culture : 10 Business Practices That Create Lifelong Customers
Format
Hardcover
Language
English
Topic
Leadership, Customer Relations, Commerce, Workplace Culture
Publication Year
2022
Genre
Business & Economics
Number of Pages
208 Pages
Dimensions
Item Length
8.5in
Item Width
5.5in
Item Weight
15.2 Oz
Additional Product Features
Lc Classification Number
Hf5415.55.Y68 2022
Target Audience
Trade
Lccn
2021-041030
Dewey Decimal
658.8/12
Dewey Edition
23
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:234557931660
Shipping and handling
Item location:
Ramona, California, United States
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Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela
| Shipping and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| US $5.00 | United States | Economy Shipping (USPS Media MailTM) | Estimated between Tue, May 21 and Sat, May 25 to 43230 |
| Handling time |
|---|
| Will ship within 5 business days of receiving cleared payment. The seller has specified an extended handling time for this item. |
| Taxes |
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Return policy
| Return policy details |
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| Seller does not accept returns |
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Seller feedback (384)
n***t (410)- Feedback left by buyer.
Past 6 months
Verified purchase
This was an excellent experience! The seller was very communicative and friendly, shipped super fast, arrived here earlier than I anticipated, and was really well packed! Everything was exactly as described and Iām so happy with my purchase. Highly recommend this seller!
_***9 (320)- Feedback left by buyer.
Past 6 months
Verified purchase
This is a wonderful seller. The book was exactly as described, and it was packed with Care. The seller was engaged and communicated throughout the process. Would not hesitate to purchase from again!
_***s (21)- Feedback left by buyer.
Past 6 months
Verified purchase
Very communicative and friendly seller. Prompt shipping from the time of purchase, and thoughtful packaging for an easily damageable item. Will absolutely shop from their store again š
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